Intercontinental Hanoi Westlake By Ihg, Hanoi
About the Hotel
Intercontinental Hanoi Westlake, An Ihg Hotel, is a five-star establishment located in the vibrant Tay Ho district. It features a range of luxurious guest rooms and is notable for its renowned Sunset Bar, set on a private island. The hotel offers unique access to local cultural attractions and services.
Location
The hotel is situated in Tay Ho, an area known for its expatriate community and cultural sites. Nearby attractions include Hoan Kiem Lake and Bat Trang pottery village, accessible through convenient local transport options. The hotel does not offer an airport shuttle but can arrange private limousine services.
Rooms
Guestrooms at Intercontinental Hanoi Westlake are designed with contemporary Vietnamese elements, featuring a combination of private balconies, Wi-Fi, and large work desks. Each room includes modern amenities such as an LCD television, a minibar, and luxury bath facilities. Options range from standard rooms to spacious suites, accommodating diverse guest needs.
Eat & Drink
Dining at Intercontinental Hanoi Westlake includes six distinct venues offering diverse culinary choices. Saigon Restaurant presents innovative Vietnamese dishes, while Milan offers authentic Italian cuisine. The Sunset Bar provides signature cocktails and a stunning lakeside atmosphere, ideal for relaxation.
Leisure & Business
Intercontinental Hanoi Westlake features extensive leisure facilities, including a state-of-the-art fitness center and an outdoor pool overlooking West Lake. Business services encompass over 580 sqm of event space, equipped for diverse meetings and social gatherings, paired with personalized service from dedicated staff.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offered spacious rooms with a great view of the lake from the balcony, but there was a strong musky smell at times. The location was quiet and scenic, a bit far from the city center but ideal for a tranquil stay. The dining options varied from being great to noisy and crowded. The service was generally friendly, although there were inconsistencies with charges. Overall, a peaceful spot with stunning views but some room for improvement.
The hotel offers a quiet stay overlooking the lake, though the rooms may feel damp due to humidity. The front desk attitude was a downside, and paid WiFi services were disappointing. However, the peaceful ambiance and friendly service were commendable.
Our stay at the hotel was a mixed experience. The rooms offered ample seating for ten guests and had a second bedroom with an ensuite bathroom, but they are in great need of updates. The location on the lake was beautiful, but the view back to the CBD wasn't very large. The service was excellent, with attentive staff and great food, but the expected dining experience fell short in terms of freshness and appearance. Overall, a stay with ups and downs.
The hotel was spacious and located right at the lake, offering picturesque views from the balcony. The rooms were pretty spacious, but there was a slight wait for the breakfast room. The service was top-notch and very friendly, with staff going above and beyond to make the stay special. The location was quiet, away from traffic noise, nestled by the West Lake with excellent staff who personalized the experience. The dining experience was mostly exceptional, although some areas lacked in appearance and freshness. Overall, a tranquil location with splendid views and attentive service, making it a lovely stay.
The hotel offers spacious rooms with seating for ten guests, featuring an impressive sound system and a presidential-style desk fit for a president. However, there were issues with service and amenities, from unhelpful staff to paid WiFi services and a lack of fruit in the rooms.
I had a wonderful stay at the hotel! The rooms were beautifully decorated with all the features of a 5-star hotel, including spacious bedrooms and a large bathroom. The service was impeccable, with staff who were attentive and kind, although the room cleaners were a bit lacking in that aspect. The tranquil location near Hanoi Old Town was perfect for exploring the city, and the dining options catered to my vegan preferences. The facilities were great overall, offering a comfortable and luxurious experience.
The hotel is a short stroll from the main town, offering a peaceful stay with breathtaking lake views. The rooms, although a little dated, are comfortable, but the location is slightly away from the hustle and bustle of Hanoi Old Town. The dining experience is phenomenal, featuring fresh juices and delicious Vietnamese cuisine.
I had a mixed experience at this hotel. The rooms were spacious and luxurious with impressive features like a butler's pantry and an upscale design. However, the service was hit-or-miss, with some staff members preferring chatting over being attentive. The location near West Lake was beautiful but led to unexpected taxi charges, and the dining options, while plentiful, lacked variety for vegetarians.
My stay at the hotel was simply incredible. The Presidential Suite offered breathtaking views of the lake, and the room was spacious and beautifully furnished. The service was exceptional, especially since it was our honeymoon, and the staff went above and beyond to make our stay memorable. However, the dining experience was a bit of a letdown compared to everything else. Overall, a luxurious and unforgettable experience.
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